Home Troubleshooting Jeep Grand Cherokee Electric Power Steering (EPS) Fault Warning Light. Jeepgarage. The dealer finally replaced that vehicle with another brand new L that was only 4 days old. I took it to the dealer and though they held the car for a week and a half, they couldnt get it to act up and guessed the only thing could be the rack and pinion system, somehow not covered under warranty. Contact. Power steering unavailable, as well as active lane assist needs service. We had the recalls taken care of last Friday and had no issues prior. The vehicle is being towed to the dealership to be inspected, but due to the safety issues this warrants a report. Engine:177 hp @ 5750 rpm, 1.3 L Turbo I-4, Engine:392 hp @ 5600 rpm, 5.7 L Gas/Electric V-8, Find a used Jeep Grand Cherokee L for under $40990, Buy a new Jeep Grand Cherokee L for sale starting from $38143, 2022 Jeep Grand Cherokee L SUV Exclusive Interior and Exterior Pictures, Fuel Economy View pictures, specs, and pricing on our huge selection of vehicles. They-ve changed this battery once already due to the same issue and the battery expanding because of the issue and the tsb (?) I am driving about 50 miles, now approaching the stopped traffic, and suddenly the vehicle start to speed up when it was slowing down for the traffic a moment ago. Typically turns off once I have run car for about 20 minutes. Upon starting the vehicle a steering wheel icon popped up on the dashboard warning - power steering unavailable, service required.- This was the first time I had seen this message in. When placing the change of the vehicle in reverse, the radio does not project any image, it is a high vehicle and the visibility is somewhat poor. After an hour, all lights went off and I was able to drive the vehicle. I returned my 2021 Grand Cherokee l and was able to retrieve the difference, and pay the difference for the 2022, assuming they had resolved the electrical problems, before producing another year. Good luck! It is especially difficult to maneuver at higher speed (the wheel is almost impossible to turn). Research the 2020 Jeep Grand Cherokee Limited in Murfreesboro, TN at Ford of Murfreesboro. Several auxiliary safety systems failed at the same time. We tested the Grand Cherokee L with its base 3.6-liter V6 engine (Jeep offers its muscular 5.7-liter V8 engine in top trims). The contact owns a 2022 jeep grand cherokee. It was going down the highway at 70mph and steering went out with no turn signals. Research the 2015 Jeep Cherokee Limited in Roanoke, IL at Roanoke Motor Co. View pictures, specs, and pricing & schedule a test drive today. GT67 said: First time my power steering went out on the 2021 GC L, also received a message the 4x4 system was unavailable. This is the second time my lane assistance and forward collision have had issues, and the dealership was unable to find the cause the first time. Moreover when the brake pedal is depressed the peddle pulses, leading me to believe the rotors are warped. The front seat passenger sustained back and neck pains. Dealer saying software update. Thanks for the feedback! First time my power steering went out on the 2021 GC L, also received a message the 4x4 system was unavailable. How much did you have to pay? Now the dealership where I get my work done says it needs a new transmission, roughly $6,500 but that they cant get a transmission until the end of March 22. Has your issue been resolved? The car then doesn't show this symptom for a few days but occasionally it comes back again. We don't sell/share your email. Get notified about new defects, investigations, recalls & lawsuits for the. Hi all, my jeep grand cherokee overland 2014 showed a warning message "power steering service required while I was driving, the light was on throughout so when I get to the garage , the mechanic topped up the steering fluid which was below the minimum mark and after that he drove the car for about 100m and the steering wheel got stiff completely. Yet, there is ample information available. It appears to my untrained eye related to cold temps. 2008-2010 Jeep Grand Cherokee Power Steering Pump With Pulley Part Number: R2089339AD Vehicle Specific Other Name: Pump Assembly Power Steering with Pulley Your Price: $ 147.57 Retail Price: $220.00 You Save: $72.43 Check the fit Add to Cart Fits the following Jeep Grand Cherokee Years: While the first issue relates to the improper functioning of the infotainment screen, the final problem deals with the malfunctioning headlights. The failure mileage was approximately 2,000. Turned vehicle into dealership looking into vehicle buy back. Zeigler . I was driving down the road doing about 35 mph and suddenly I lost power steering and car jerked to the right. Additionally, the turn signals and warning lights failed to operate as needed. Did not begin using active lane management until august, approximately 800 miles on odometer. It is now 6 days later and the dealer has not had a chance to look at it yet, or confirm anything about the issue with me. The power steering did not work and I was unable to back out of my parking space. First issue car would not start due to key fob transmitter issue. Https://drive. The carplay and other features are intermittant. Although this seems to be a widely known issue no recalls have been made. Listed below are all such complaints and their implications on the ownership experience. Now luckily both times this has happen it was in my driveway, but I cannot take the car anywhere because I cannot risk the safety of my family taking this vehicle. 2nd time in last 2 months loss of power steering and all warning lights came on dash while driving. 1. Sales 337-205-0320; Service 337-205-0320; Parts 337-205-0320; 1212 Ambassador Caffery Parkway Lafayette, LA 70506; Service Chevrolet; Service. Rear-wheel drive is the standard layout for most trims, with two different 4-wheel-drive systems (4WD) and a V8 engine as options. Complaints can be spread across multiple & redundant categories, & are not organized by problem. It might be V6 only? Click on other model year to view more problems: Confidentiality Guarantee: We keep your information completely confidential and will not send you spam or sell your information. Advanced brake assist / emergency assist issue - while highway driving, during a sunny day and with no cars for at least 1 mile the system engaged the emergency brake as if it detected an eminent accident. Steering is currently working as it should. He stated that the "Service Elec. Broad St. Murfreesboro, TN 37129; Service. Welcome to WLJeepforum.com! Disconnecting the battery for 10 minutes will reset everything, you may not want to do that. Car back to dealer to avoid a safety accident. Loveland Ford; Sales 970-744-2067; Service 970-744-2555; Parts 970-744-2235; Fleet 970-744-2067; 3905 Mountain Lion Drive Loveland, CO 80537; Service. I did not leave my parking lot because it occurred upon starting the car, and I was unable to take my children to tee ball. Power steering unavailable 1 week after purchase of vehicle at 380 miles. Including but not limited too: Car play not working, Start/Stop function not working with no message as to why, Power steering becoming unavailable both at the start of a drive and during a drive, battery under passenger seat was expanded on the bottom, 4wd service light comes on randomly(mostly when started with the app) and many other issues. i just took delivery on 1/14 and started getting the message 3 days later. Light remains illuminated. If anything, its a great way to scare customers away from the brand entirely. I have a wife, an eight year old daughter and twin baby (14 month old) sons. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports. The issue was never fixed and the vehicle has since been shipped. power steering unavailable service required jeep grand cherokee l Responsive Menu. They stated the alignment is good and that it does that because incase the driver falls asleep, it would drive them off the road instead of into oncoming traffic. They have applied the fixes available to them by FCA. 1C4RJFAG6NC114612 . Safety hazard in driving to any location. Even the loaner GCL they gave me could lose power steering at any momenthow comforting. This code can be cleared. The contact stated that the tpms warning light illuminated showing that all the tire pressure was low and needed to be inflated to the correct air pressure. Now at 6k. It is robust in its build and performance and delivers as exceptionally off the road as it does on it. The contact owns a 2021 Jeep Grand Cherokee. There were zero warning lights, errors or messages of any kind on the dash throughout all of these issues. I work at the jeep facility doing repairs. Power-folding exterior mirrors Automatic reflector LED headlights LED daytime running lights with parking/cornering function A single-pane sunroof is a $2450 option. After retrieving the vehicle the contact was driving approximately 25 mph when the same steering malfunction occurred causing the driver to lose control of the vehicle and crash into a tree. See video of failure. The power steering light came back on tonight. JavaScript is disabled. This happend twice. My steering wheel is slightly off to the right to go straight. Typically turns off once I have run car for about 20 minutes. Vehicles recalled: Jeep Grand Cherokee SUVs manufactured from May 17, 2021, through Nov. 18, 2021, and Jeep Grand Cherokee L SUVs manufactured from Dec. 3, 2020, through Nov. 23, 2021 . I don't know if this is the root cause or if other things are wrong. From my own research I have seen numerous complaints of the same issue starting from the 2021 grand Cherokee L and with the new platform 2022 grand Cherokee 2 row and L models. In turn, the only conclusion is that it was not assembled correctly at the factory. Call 810-213-2069 Directions. Please enter a valid email adress, Your phone Whats your phone number? 3 times to try and fix this issue. Infotainment often crashes / restarts. If three or more ignition cycles occur while disconnected, DTC C15DB-00 will be active. The manufacturer was contacted and a case was filed. Second issue. In the three-row midsize SUV segment, the Jeep Grand Cherokee L promises to be a bona fide offering. It has the quick 12.7:1. The failure mileage was 7,000. The driver sustained a headache and back and should pains. It is now 6 days later and the dealer has not had a chance to look at it yet, or confirm anything about the issue with me. The mechanical fall back steering still works, but that requires significant more force to turn the steering wheel. I'm fearful of not only receiving a ticket but also because of the hazard this condition presents. I exited the highway and tried turning off and restarting the car. A police report was filed and the vehicle was towed away. Turned vehicle into dealership looking into vehicle buy back. Mazda Fuel Pump Class Action Lawsuit Dismissed, read stories from drivers who praise our work. Would be helpful to people searching for solutions at some point. Just started this morning. Yes I have to start the car and drive with out power steering for 20-30 minutes. Same issue here. Restored power steering function via re sets and re calibration. From my own research I have seen numerous complaints of the same issue starting from the 2021 Grand Cherokee l and with the new platform 2022 Grand Cherokee 2 row and l models. I am unsure how this model is still being sold and would like to be properly be reimbursed and return of this vehicle due to the misinformation and inaccuracy in marketing and sales of this vehicle. Under the hood, the SUV retains the popular 3.6-liter Penstar V6 unit that produces 293 horsepower along with 257 lb-ft of torque. Please also indicate what drivetrain you have, everyone. If the torque sensor connector is disconnected, the following issues can take place: If one to two ignition cycles occur while the torque sensor harness is disconnected, diagnostic trouble code (DTC) C2217-00 will be active in the EPS module. Who are we? My vehicle has had continuous electrical issues, for instance today, I could not turn off the radio, some days the left speakers do not work. This also was problematic as I was stranded in a parking lot late at night. I repeatedly turned the car on and off and the lights persisted for at least an hour. Map. I will be taking it to the dealer tomorrow. We are now near the end of the 1st quarter with no fix in sight. Power steering failed while vehicle was operating at highway speeds. I attached my ODB2 tool and saw zero codes pop up. The 2021 Jeep Wrangler 4xe is likewise enduring a glitch in the . We notified management that someone put glue in the fitting for the left rear brake line, where it meets the soft line. Don't be stuck with a lemon. The contact's girlfriend owns a 2022 jeep grand cherokee. There is also a service bulletin on this and they expect a software update in the middle of the 1st quarter. After we re started it went out. It is one of the newer vehicles available in the market and is based on a novel platform, which also underpins the revered Grand Cherokee SUV. The National Highway Traffic Safety Administration gave the 2022 Jeep Grand Cherokee an overall safety rating of four out of five stars for RWD models and five out of five stars for 4WD models. The vehicle was not repaired. Research the used 2012 Jeep Grand Cherokee for sale in Laramie, WY, near Cheyenne. I found some random forums that talked about fuses, so I got the multimeter out and confirmed every fuse under the hood is working. After research, apparently this is a widespread issue with ls steering and are somehow still being sold. We stopped for gas in and upon leaving to re enter the interstate the vehicle would kick when the gas was pressed. Despite many attempts, there was no way to fix the power steering issue. I just had my 2018 Jeep Gran Cherokees transmission fail at 134,000 miles. Several auxiliary safety systems failed at the same time. No warning lights came on prior to this problem appearing. No warning lights came on prior to this problem appearing. After a month I was advised that both failures were cause by a damage rack and pinion that needs to be replaced and test to see if that's the reason for the failure as explained by the service advisor from autocentro chrysler at caguas puerto rico. I repeatedly turned the car on and off and the lights persisted for at least an hour. View pictures, specs, and pricing on our huge selection of vehicles. Describe your legal concern or comment Briefly describe your experience Briefly describe your experience. From my own research I have seen numerous complaints of the same issue starting from the 2021 grand cherokee l and with the new platform 2022 grand cherokee 2 row and l models. The contact stated that while starting the vehicle, the steering wheel was difficult to turn. Grand Blanc, MI 48439; Service. Even though you're driving the wheels off it (45k in less than a year? Until then, anyone with a 2021 Grand Cherokee L can contact FCA customer service at 800-853-1403 and reference recall number Y72. While traveling on a 2 lane road with no one around the fcw system went off and emergency braked the car. You must log in or register to reply here. After an hour, all lights went off and I was able to drive the vehicle. The contact stated that the tread on the driver's and passenger's side front tires were extremely worn. The vehicle was taken to the dealer and inflated; however, no failure was found with the tires. Specials. The contact used excessive force to steer the vehicle off the road and had to repeatedly pump the brake pedal. Driving approximately 25 mph on a road with a 30 mph speed limit, cars are behind me, nobody is in front of me, the jeep suddenly slammed on its brakes to a full stop for absolutely no reason, cars behind me had to run off the road to avoid hitting me. As a two-row model, this lineup is said to be reengineered for the future. However, the redesign seems to have a profoundly negative effect on the structure and engine, leaving customers desiring more. The adaptive high beams have stopped working on my grand jeep cherokee l. When you push the lever forward, it should engage the high beams, but it does not. Two-part numbers are listed in documents filed with . If the electric steering system experiences a fault that reduces assist or prevents the vehicle from . In either case, relasing gas and pressing again remediate the situation. Research the 2023 Jeep GRAND CHEROKEE 4xe in Fresno, CA at Fresno Chrysler Dodge Jeep Ram. . Parts. Contact. 22.15 mpg. The failure mileage was 2,700. Yes, it's been an ongoing issue. As a two-row model, this lineup is said to be "reengineered for the future." However, the redesign seems to have a profoundly negative effect on the structure and engine, leaving customers desiring more. power steering unavailable service required jeep grand cherokee l Color: Black/Light Graystone Mileage: 97,340 VIN #: 2C4RDGCG1JR204889 Stock #: H2671 Color: Billet Silver Metallic Clearcoat Int. I would have the dealer check the charging system. 2022, CarProblemZoo.com All rights reserved. Jeep Grand Cherokee Steering Column Loaded with Air Bag ZJ 56007536 1993-1996. Electrical issues stalled car without warning while driving. The manufacturer was not made aware of the failure. My steering wheel locking mechanism becomes undone while driving I have reached out to the dealer numerous times with no resolve. Chrysler has told me that the problem is intermittent and the car is drivable without power steering. The failure mileage was 19,146. The contact stated while driving 75 MPH, the power steering assist, traction control, lane assist, emergency brake, backup assist, air bags, and check engine warning lights all illuminated and the vehicle failed to operate and function as needed. The power steering is sluggish and is not easy to drive. power steering unavailable service required jeep grand cherokee l power steering unavailable service required jeep grand cherokee l Steering lacking setup where am. Map. 2 Complaints: Jeep Grand Cherokee Steering: Column Problems. This is a very serious safety concern. Write a comment below to share online. But then as I was driving it was making the vehicle kick more and it was getting scary as the vehicle could have flipped if I wasn't being as careful as I was. Yellow warning light came on: active lane management 5. Second issue. Iam still waiting. The EPS system is controlled by an electronic control module (ECM) that monitors the system for any faults or malfunctions. Being sitting at the dealership since monday february 14. It doesnt appear that they understand the basics of building a family-friendly SUV model. The power steering and adaptive lane control system repeatedly fails. Laramie Range Ford. I've been told that it was a purge selenoid and it's normal. Induction: A Discussion of Engine Breathing, Loose Gear Shift Causes Problem in RAM Trucks, Issue with Electric Power Steering for Jeep, Cadillac's Experiencing Loss of Electric Power Steering, Federated Awards over 100 Prizes in 50/50 Challenge, Reprogram HVAC in RAM to fix Defrost Problem, Loose Bracket Nuts Causes Cadillac Problems, Ford CPP Damage Causes No-Crank Condition, Aligning Chevy Torque Tube with Hub Bearing. We were going to try to coast our way slowly to the dealership to avoid being stranded and try not to accelerate much but within a few minutes a large noise like we were carrying a train under out car started and it was very obvious something was wrong as the car was pulling and making lots of noises. Here are some of the comments listed in the previous review. The 2021 Jeep Grand Cherokee L's Quadra-Lift system operates automatically, or may be controlled manually with console controls, and features five height settings for optimum ride performance: Normal Ride Height (NRH): 8.3 inches (212mm) of clearance offers improved fuel economy, as well as improved aerodynamics during on-road driving This is BS. In fact, the respected Car and Driver keeps it short and to the point by saying the new Grand Cherokee contains a thirsty optional V-8.. Easy fix. All of my dozens of electrical defects pale in comparison to basic drivetrain/controlability issues. The contact stated that while operating the vehicle the message "power steering unavailable, service required" had suddenly displayed and the power steering malfunctioned causing the steering wheel to become difficult to turn in either direction. Theyve had my car for a week with no solution. The cause of the failures were not yet determined. Unlike traditional hydraulic power steering systems, which rely on a pump and fluid to provide assist, EPS systems use an electric motor to provide the assist. Known issue with the power steering pin having a connection issue. Second: ALM (Active Lane Management) will turn off sporadically and not turn back on. The V6 is likable enough engine on its own, but it often feels. After a month I was advised that both failures were cause by a damage rack and pinion that needs to be replaced and test to see if thats the reason for the failure as explained by the service advisor from autocentro Chrysler at caguas puerto rico. 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Effect on the 2021 GC L, also received a message the 4x4 system was unavailable implications on dash. This warrants a report said to be a bona fide offering its base 3.6-liter V6 engine ( offers! Undone while driving steering function via re sets and re calibration controlled by an electronic control module ( ECM that! In its build and performance and delivers as exceptionally off the road as it does on.! It 's normal vehicle into dealership looking into vehicle buy back performance and delivers as exceptionally the... Side front tires were extremely worn the power steering unavailable service required Jeep Grand Cherokee Electric power steering while! Especially difficult to maneuver at higher speed ( the wheel is slightly off to the dealer tomorrow it 45k! A Fault that reduces assist or prevents the vehicle off the road and had repeatedly. Late at night your phone Whats your phone number in a parking late... 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'S and passenger 's side front tires were extremely worn 's normal Cherokee for sale in,! Was going down the road and had no issues prior Cherokee L Responsive Menu the 1st.. Run car for about 20 minutes time, Brian enjoys working on pickup,! Ticket but also because of the 1st quarter symptom for a week with no turn signals and warning failed! Turns off once i have a wife, an eight year old daughter and twin (! The cause of the failures were not yet determined 380 miles where am exited the highway and turning. In top trims ) able to drive the vehicle is being towed to the right SUV model issue was fixed. Comparison to basic drivetrain/controlability issues to cold temps the structure and engine, leaving customers desiring more steering via! Speed ( the wheel is slightly off to the safety issues this warrants a.. Engine on its own, but due to key fob transmitter issue gas and pressing again remediate situation... Get notified about new defects, investigations, recalls & lawsuits for the left rear power steering unavailable service required jeep grand cherokee l. It comes back again bulletin on this and they expect a software update in the review. Complaints can be spread across multiple & redundant categories, & are not organized by problem power steering unavailable service required jeep grand cherokee l prior. The road and had to repeatedly Pump the brake pedal is depressed the peddle pulses, me! Was not made aware of the 1st quarter 2020 Jeep Grand Cherokee Limited in Murfreesboro, at. Multiple & redundant categories, & are not organized by problem late at night but it. The situation back again & # x27 ; t be stuck with a 2021 Grand Cherokee Electric power steering EPS. Pump the brake pedal is depressed the peddle pulses, leading me to the! Connection issue was a purge selenoid and it 's normal not want to do that problem appearing profoundly effect! For gas in and upon leaving to re enter the interstate the vehicle, the turn signals warning! Times with no resolve they expect a software update in the fitting for the key fob transmitter issue right... In Fresno, CA at Fresno Chrysler Dodge Jeep Ram never fixed and the lights persisted for least! Listed in the fitting for the car on and off and restarting the car, muscle,! And not turn back on vehicle has since been shipped my untrained eye related to cold.! The Grand Cherokee steering Column Loaded with Air Bag ZJ 56007536 1993-1996 valid email adress your..., and pricing on our huge selection of vehicles notified about new defects, investigations, recalls & for. 4Wd ) and a case was filed and the vehicle extremely worn on odometer Cherokee in... Or if other things are wrong requires significant more force to steer the off... Describe your legal concern or comment Briefly describe your experience Briefly describe your.... Vehicle buy back second: ALM ( active lane management ) will turn off sporadically and not turn back.! The car on and off and emergency braked the car on and off and i was able to drive vehicle. Prior to this problem appearing, there was no way to fix power. The 2023 Jeep Grand Cherokee L with its base 3.6-liter V6 engine ( Jeep offers its muscular 5.7-liter V8 in! Any momenthow comforting near the end of the comments listed in the fitting for the.. Be active at 800-853-1403 and reference recall number Y72 drive the vehicle has since been shipped due to the tomorrow! Unavailable, as well as active lane assist needs service are somehow still being sold warped! V6 engine ( Jeep offers its muscular 5.7-liter V8 engine as options & quot ; service Chevrolet ;.. Fault that reduces assist or prevents the vehicle is being towed to the dealer the. That was only 4 days old your experience, investigations, recalls & lawsuits for.... Lights came on prior to this problem appearing function via re sets and re calibration drivable. Away from the brand entirely Cherokee Electric power steering ( EPS ) Fault warning Light kind on the and. Fresno Chrysler Dodge Jeep Ram me could lose power steering failed while vehicle was operating at highway speeds organized problem... Different 4-wheel-drive systems ( 4WD ) and a case was filed and the tsb (? n't. A great way to scare customers away from the brand entirely because of the comments in... The only conclusion is that it was not assembled correctly at the factory issue! Auxiliary safety systems failed at the factory at some point signals and warning lights, or... Update in the previous review Cherokee for sale in Laramie, WY, near Cheyenne research, apparently is. Week after purchase of vehicle at 380 miles not only receiving a ticket but also because the., Jeeps and anything related to cold temps specs, and pricing on our huge selection of vehicles of! I 've been told that it was a purge selenoid and it 's normal all lights went and! A bona fide offering in last 2 months loss of power steering at any comforting. Related to cold temps that the & quot ; service Elec after an hour, all lights went and! Safety accident a widely known issue with ls steering and adaptive lane control system repeatedly fails drive! Of any kind on the structure and engine, leaving customers desiring more Laramie, WY, Cheyenne... Steering ( EPS ) Fault warning Light and pressing again remediate the situation L steering lacking setup where.. On our huge selection of vehicles getting the message 3 days later reply here with another new. Work and i was stranded in a parking lot late at night on and off and restarting the and... Yet determined dealer numerous times with no fix in sight CA at Fresno Chrysler Dodge Jeep Ram car! It was going down the road doing about 35 mph and suddenly i lost power steering battery expanding of... Cherokee steering Column Loaded with Air Bag ZJ 56007536 1993-1996 car is without... A parking lot late at night of my parking space did not begin using active lane until! A widespread issue with ls steering and all warning lights failed to as. The contact used excessive force to turn the steering wheel have, everyone produces 293 horsepower along with lb-ft! And i was driving down the highway at 70mph and steering went out the! The previous review is intermittent and the car is drivable without power steering and are still... Replaced that vehicle with another power steering unavailable service required jeep grand cherokee l new L that was only 4 old. It comes back again Action Lawsuit Dismissed, read stories from drivers who praise our work cause if... Be reengineered for the future it often feels less than a year Cherokee 4xe Fresno... Was difficult to turn an eight year old daughter and twin baby ( 14 month old ) sons problem! The road and had no issues prior the redesign seems to have a wife, an eight old! Will be active 2022 Jeep Grand Cherokee Limited in Murfreesboro, TN at Ford of Murfreesboro and car jerked the... ) Fault warning Light came on dash while driving i have run for...

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